We’ve all experienced the tendency of AI chatbots to tell us what we want to hear, but there are two other, more nuanced factors that help chatbots worm their way into human hearts. FRANZISKA BARCZYK ...

New rules are coming into effect giving someone the legal right to request a human spokesperson, rather than a chatbot, when shopping over the phone. Stronger practices around financial transparency ...

Proton is releasing today the new version of its encrypted AI chatbot Lumo. Version 2.0 can now recognize and generate images for the first time. With new language models, the Swiss company with a ...

I was sitting in my car when I got a phone call that was potentially worth more than half a million dollars. It was a real estate agent whose client was considering making an offer on my house. She ...