A recent trend in the analysis of texts goes beyond topic detection and tries to identify the emotion behind a text. This is called sentiment analysis, or also opinion mining and emotion AI. Sentiment ...
Susanne Groothuis discusses how KPMG created a custom sentiment analysis model capable of detecting subtleties, and provides them with a metric indicating the balance of a report. Susanne Groothuis is ...
Bringing some of Microsoft's artificial intelligence capabilities to bear on collaboration tools opens up a new realm of productivity. Microsoft is undoubtedly the leader in office productivity ...
Forbes contributors publish independent expert analyses and insights. Exploring Cloud, AI, Big Data and all things Digital Transformation. Customer feedback is great. But how do you turn that feedback ...
Customer behavior insights. Sentiment analysis improves customer satisfaction and allows businesses to act on customer feedback quickly. Weather and sentiment synergy. Combining weather data with ...
Ajay Prasad is the CEO of GMR Web Team, a full-service healthcare digital marketing agency focused on patient acquisition and retention. American healthcare consumers are increasingly considering cost ...
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