Scammers pretend to be highly skilled computer professionals and establish trust with their victim in order to obtain money or installation of fraudulent software. A technical support scam, sometimes ...

Tired of bad computer technical support? Here are some tips and tricks to improve your chances of a successful computer problem resolution. Think about the last time you had a computer problem: You ...

Tech support scams might be something that you've all heard of before, but that doesn't make them any less dangerous. The FBI recently issued a public service announcement, warning people to be on the ...

Tech support scammers are modern-day con artists, preying on our deepest technological fears and vulnerabilities. Tammy of Flagler Beach, Florida, recently reached out to us with a concerning email: ...

Three weeks ago, Jack Friedman got a call from a man with an Indian accent claiming to be from the Windows technical team at Microsoft. Friedman, a Florida resident who is my friend Elliot’s ...

Tech support scammers have been offering bogus technical support services and “resolving” people’s non-existent problems with their devices or software for years. Using a range of tried-and-tested ...

When the call came yesterday morning, I assumed at first I was being trolled—it was just too perfect to be true. My phone showed only “Private Caller” and, when I answered out of curiosity, I was ...

NEWARK - An Edison woman has pleaded guilty in federal court for her role in an international computer tech support scam that targeted more than 20,000 victims, many of whom were elderly, in the ...

Apple once again ranked highest this year on an annual Consumer Reports satisfaction survey for computer support services, the magazine has revealed in its July issue. Apart from Apple scoring good ...

In our latest reader survey of computer technical support, Apple bested its own scores from last year's survey and walloped other brand-name computer manufacturers. The company scored far higher than ...